Understanding Your Insurance Package
After you buy your insurance, you will receive a package in the mail with a lot of information. Below is a guide to the pieces of your fulfillment package, and what they mean.
- Letter of introduction: This letter gives you the key information for your insurance policy, including your policy number, the type of insurance you bought, the dates of your coverage, and an emergency assistance number. You can keep this letter for your files.
- Wallet card: This convenient card has the key information about your policy that you will need in case of a medical emergency. You should keep this card with you at all times. The wallet card includes a toll-free emergency assistance number. This is the number you should call if something happens to you. Click here for more information about Emergency Assistance.
- Policy booklet: This document provides all of the details of your insurance, including what is covered and what isn’t. You should read this document carefully, and make sure you understand it. Click here to learn more about your policy booklet.
- Claim form: This form is necessary if you have paid any upfront costs for health care, and you need to submit a claim to get your money back. Do not throw this form away, as you may need it in the future. Click here to learn more about the Claims process.